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Forum Discussion
MK63: Not getting Internet connection even thought the indicator light is solid blue
MK63 (AX1800) The router has a solid blue light, but I am not getting any Internet connection on any devices.
How do I find out firmware version?
Both the modem and the router were turned off all night, then turned back on this morning.
Both the modem and the router were turned off all night, then turned back on this morning.
Modem is a Motorola DOCSIS 3.1
Cinji18 wrote:
Modem is a Motorola DOCSIS 3.1That tells us the make (Motorola ) and the Internet technology (DOCSIS 3.1). It doesn't tell us which model it is.
Motorola has made quite a few different DOCSIS 3.1modems over the years.
- Motorola MB8611
You can find the FW version on the MRs web page. 192.168.1.1
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
Cinji18 wrote:
Modem is a Motorola DOCSIS 3.1
