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Forum Discussion
Mk63s No Ethernet Connection
Two days ago I purchased the mk63s system to replace my other mesh system. I go through the app and I’ll get to the point where it’ll want to run the internet test. Once there it’ll say the Ethernet c...
I’m using the app for the set up. I’m not sure of the firmware due to the fact I can’t get it past the basic set up. The modem is model ET2251
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
Try the setup using a wired PC and web browser pointed at 192.168.1.1 with the MR.
Make contact with the ISP to ensure there services and modem are working properly.
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
pnagel98 wrote:
I’m using the app for the set up. I’m not sure of the firmware due to the fact I can’t get it past the basic set up. The modem is model ET2251