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Forum Discussion
russellwhite
Mar 30, 2023Tutor
MK63S not showing devices
I have an MK63S with two satellites. When I look for connected devices either on the Nighthawk app or via a web browser, none of the connected devices show up. They are all on firmware version 1.1.7....
- Mar 31, 2023
It could be with it being a new system that it upgraded several versions of firmware. Sometimes updates are helpful with a factory reset. Might be worth trying.
plemans
Mar 30, 2023Guru - Experienced User
What modem/gateway is the router connected to?
Are you using a switch for the satellites or are they wireless?
Did you try a reboot or factory reset?
russellwhite
Mar 30, 2023Tutor
Connected to a Netgear cable modem CM1150V No switch, the satellites are wireless (is a Mesh wifi system). I have not tried a factory reset because I just set them up yesterday.