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Forum Discussion
Solved
MK63S not showing devices
I have an MK63S with two satellites. When I look for connected devices either on the Nighthawk app or via a web browser, none of the connected devices show up. They are all on firmware version 1.1.7....
It could be with it being a new system that it upgraded several versions of firmware. Sometimes updates are helpful with a factory reset. Might be worth trying.
russellwhite wrote:
none of the connected devices show up.
Showing up where:
- Mobile app?
- Browser graphical user interface (GUI)?
This is a good alternative for Windows and Macs:
genie | Product | Support | NETGEAR
Be warned that the genie installation file is wrapped up in a RAR archive that you have to decompress and install.
Netgear is trying to kill this useful utility.
That was in the original message. Both the app and the browser show 0 connected devices.
It could be with it being a new system that it upgraded several versions of firmware. Sometimes updates are helpful with a factory reset. Might be worth trying.