NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MK80 series: MR80 / MS80 - terrible performance every 12 hours
I have a new installed MR80 / MS80 mesh network that gets terrible performance every 12 hours when I have to reboot the router ad satellites I have Fios 1 GB internet that connects directly to WA...
What devices do you have all connected and perform speed tests with?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between MR and MS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has Armor, Smart Parental Controls, Traffic Meter.
Set 20/40Mhz Coexistence to 40Mhz only.
ONT - Verizon I-211ML. There is no Verizon Router, ONT connects directly to the MR80
I have eliminated the ONT and cable to MR80 from possible causes - when WI-FI performance is poor hard wired laptop to MR80 has excellent performance 900+ Mbps upload and download
Home is 3500 sq ft - two satellites and one router.
Distance between MR and MS is 22 FT, no concrete walls. Devices are all 2ft off ground and 3ft off walls
If it was due to building then I would never get 400+ Mbps upload and download on a wireless connection.
Wireless channel configuration - I tried multiple combos, was set to Auto and 44. I just changed to 48 for 5 Ghz
None of these are enabled or used - Armor, Smart Parental Controls, Traffic Meter.
There are other networks but on 5 Ghz using channels 150+
What radio channel does the mesh network use to communicate? I cannot find this information anywhere.
I think I have isolated issue to the mesh network channels - either interface or errors communicating. Are there any tools to monitor or have visibilityinto
jcas44 wrote:
ONT - Verizon I-211ML. There is no Verizon Router, ONT connects directly to the MR80
I have eliminated the ONT and cable to MR80 from possible causes - when WI-FI performance is poor hard wired laptop to MR80 has excellent performance 900+ Mbps upload and download
Home is 3500 sq ft - two satellites and one router.
Distance between MR and MS is 22 FT, no concrete walls. <Distance is too close between the MR and MS. 30 feet or more is needed in between the MR and MS. I would turn OFF 1 MS and see how the system works for you.
Devices are all 2ft off ground and 3ft off walls
Do you see same issue with both MS turned OFF to see if the problem continues every 12 hours?
If it was due to building then I would never get 400+ Mbps upload and download on a wireless connection.
Wireless channel configuration - I tried multiple combos, was set to Auto and 44. I just changed to 48 for 5 Ghz
None of these are enabled or used - Armor, Smart Parental Controls, Traffic Meter.
There are other networks but on 5 Ghz using channels 150+
What radio channel does the mesh network use to communicate? I cannot find this information anywhere.
I think I have isolated issue to the mesh network channels - either interface or errors communicating. Are there any tools to monitor or have visibilityinto
I have tried with one satellite unplugged and issue still occurs. Next test is to try with both MS off.
Where is the documentation or reference does it state minimum distance of 30 ft?
Any idea on reference data for the mesh channel? Is there a debug mode or anyway to get info what channels mesh is using?
Let us know if it still happens with just the MR.
Does the front LED turn AMBER when this happens?
If it does, possible that your system is faulty and needs to be returned for another or contact NG support for additional help and information.