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Forum Discussion
MK80 series: MR80 / MS80 - terrible performance every 12 hours
I have a new installed MR80 / MS80 mesh network that gets terrible performance every 12 hours when I have to reboot the router ad satellites I have Fios 1 GB internet that connects directly to WA...
ONT - Verizon I-211ML. There is no Verizon Router, ONT connects directly to the MR80
I have eliminated the ONT and cable to MR80 from possible causes - when WI-FI performance is poor hard wired laptop to MR80 has excellent performance 900+ Mbps upload and download
Home is 3500 sq ft - two satellites and one router.
Distance between MR and MS is 22 FT, no concrete walls. Devices are all 2ft off ground and 3ft off walls
If it was due to building then I would never get 400+ Mbps upload and download on a wireless connection.
Wireless channel configuration - I tried multiple combos, was set to Auto and 44. I just changed to 48 for 5 Ghz
None of these are enabled or used - Armor, Smart Parental Controls, Traffic Meter.
There are other networks but on 5 Ghz using channels 150+
What radio channel does the mesh network use to communicate? I cannot find this information anywhere.
I think I have isolated issue to the mesh network channels - either interface or errors communicating. Are there any tools to monitor or have visibilityinto
jcas44 wrote:
ONT - Verizon I-211ML. There is no Verizon Router, ONT connects directly to the MR80
I have eliminated the ONT and cable to MR80 from possible causes - when WI-FI performance is poor hard wired laptop to MR80 has excellent performance 900+ Mbps upload and download
Home is 3500 sq ft - two satellites and one router.
Distance between MR and MS is 22 FT, no concrete walls. <Distance is too close between the MR and MS. 30 feet or more is needed in between the MR and MS. I would turn OFF 1 MS and see how the system works for you.
Devices are all 2ft off ground and 3ft off walls
Do you see same issue with both MS turned OFF to see if the problem continues every 12 hours?
If it was due to building then I would never get 400+ Mbps upload and download on a wireless connection.
Wireless channel configuration - I tried multiple combos, was set to Auto and 44. I just changed to 48 for 5 Ghz
None of these are enabled or used - Armor, Smart Parental Controls, Traffic Meter.
There are other networks but on 5 Ghz using channels 150+
What radio channel does the mesh network use to communicate? I cannot find this information anywhere.
I think I have isolated issue to the mesh network channels - either interface or errors communicating. Are there any tools to monitor or have visibilityinto
I have tried with one satellite unplugged and issue still occurs. Next test is to try with both MS off.
Where is the documentation or reference does it state minimum distance of 30 ft?
Any idea on reference data for the mesh channel? Is there a debug mode or anyway to get info what channels mesh is using?
Let us know if it still happens with just the MR.
Does the front LED turn AMBER when this happens?
If it does, possible that your system is faulty and needs to be returned for another or contact NG support for additional help and information.
When the performance issue occurs the MS80 front line sometimes do go amber but not always. The MS80 amber issue resolves by rebooting the satellite
I am currently testing with both MS80 powered off. With the MS80 powered off WI-FI performance is not as good 200 Mbps upload and download. This tells me I need the MS80 for coverage.
Can you advise how do I figure out if I am getting interference for the mesh network communication? The device signal strength is always all bars