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Forum Discussion
jcas44
Oct 14, 2022Aspirant
MK80 series: MR80 / MS80 - terrible performance every 12 hours
I have a new installed MR80 / MS80 mesh network that gets terrible performance every 12 hours when I have to reboot the router ad satellites I have Fios 1 GB internet that connects directly to WA...
FURRYe38
Oct 14, 2022Guru - Experienced User
Let us know if it still happens with just the MR.
Does the front LED turn AMBER when this happens?
If it does, possible that your system is faulty and needs to be returned for another or contact NG support for additional help and information.
jcas44
Oct 15, 2022Aspirant
When the performance issue occurs the MS80 front line sometimes do go amber but not always. The MS80 amber issue resolves by rebooting the satellite
I am currently testing with both MS80 powered off. With the MS80 powered off WI-FI performance is not as good 200 Mbps upload and download. This tells me I need the MS80 for coverage.
Can you advise how do I figure out if I am getting interference for the mesh network communication? The device signal strength is always all bars
- FURRYe38Oct 15, 2022Guru - Experienced User
jcas44 wrote:
Distance between MR and MS is 22 FT, no concrete walls. <Distance is too close between the MR and MS. 30 feet or more is needed in between the MR and MS. I would turn OFF 1 MS and see how the system works for you.
I would try with just 2 MS deployed as well. not two.
- jcas44Oct 15, 2022Aspirant
<Distance is too close between the MR and MS. 30 feet or more is needed in between the MR and MS. I would turn OFF 1 MS and see how the system works for you.
I would try with just 2 MS deployed as well. not two.
This was tested -
--using 2 MS performance issue occurs
--using 1 MS 40+ feet distance performance issue occurs
--using NO MS and just MR80 performance issue has not occurred by coverage does not reach entire house
The issue has not reoccurred with both MS80 power unplugged.
How do I check to rule out interference for the WI-FI6 mesh connection?
- FURRYe38Oct 16, 2022Guru - Experienced User
Not much else to check.
If you have a wifi scanner on a pad you could see if there was maybe some extra neighboring signals on 5Ghz
Was this happening before you updated FW?