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Forum Discussion
PtsD
Jan 15, 2025Aspirant
Mk93s --Ms90 satellites won't wirelessly connect to mr90
Night hawk tri-band mesh 6e system (mk93s). I cannot get the satellites to connect to the router. I tried the nighthawk app and routerlogin. I tried a reset of the modem. I tried redoing the router an...
plemans
Jan 15, 2025Guru - Experienced User
When the satellites are hardwired in, check the firmware on them and the router.
what version is on each?
PtsD
Jan 15, 2025Aspirant
Everything had the newest updates on them. And I put them all in the same room because they were saying, keep moving them closer and closer until the signals match. Well, they're about six feet apart, and there's still no signal through wi fi. I went ahead and reinstalled the firmware that I downloaded from Netgear and as I was installing it, the program asked me if I wanted to continue the installation because it was already installed.
What frustrates me is I just paid a lot of money to have this new system. And now i've already spent half a day trying to get it to work and I don't understand why I need to do this when it's a brand new product that should be working great out of the box.
Thank you for asking the follow up question though!
And I'm going to have my son. Do the suggestion by the other gentleman. I'm too frustrated to do it right now.
What frustrates me is I just paid a lot of money to have this new system. And now i've already spent half a day trying to get it to work and I don't understand why I need to do this when it's a brand new product that should be working great out of the box.
Thank you for asking the follow up question though!
And I'm going to have my son. Do the suggestion by the other gentleman. I'm too frustrated to do it right now.
- FURRYe38Jan 15, 2025Guru - Experienced User
When in same room, place the MS away from the MS at least 12 feet from the MR. Factory reset the MR and MS and they should auto sync to the MRs default SSID name. Give about 10 minutes.
- plemansJan 16, 2025Guru - Experienced User
PtsD wrote:
Everything had the newest updates on them. A.When I hear this but don't see it, I'm always a little suspicious. Kind of like the IT guy who asks "is it plugged in?"
Try hardwiring the router to the satellites, then check the firmware version through the browser and take a screen snip of them/their versions and post it back here.