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Forum Discussion
PtsD
Jan 15, 2025Aspirant
Mk93s --Ms90 satellites won't wirelessly connect to mr90
Night hawk tri-band mesh 6e system (mk93s). I cannot get the satellites to connect to the router. I tried the nighthawk app and routerlogin. I tried a reset of the modem. I tried redoing the router an...
PtsD
Jan 15, 2025Aspirant
Everything had the newest updates on them. And I put them all in the same room because they were saying, keep moving them closer and closer until the signals match. Well, they're about six feet apart, and there's still no signal through wi fi. I went ahead and reinstalled the firmware that I downloaded from Netgear and as I was installing it, the program asked me if I wanted to continue the installation because it was already installed.
What frustrates me is I just paid a lot of money to have this new system. And now i've already spent half a day trying to get it to work and I don't understand why I need to do this when it's a brand new product that should be working great out of the box.
Thank you for asking the follow up question though!
And I'm going to have my son. Do the suggestion by the other gentleman. I'm too frustrated to do it right now.
What frustrates me is I just paid a lot of money to have this new system. And now i've already spent half a day trying to get it to work and I don't understand why I need to do this when it's a brand new product that should be working great out of the box.
Thank you for asking the follow up question though!
And I'm going to have my son. Do the suggestion by the other gentleman. I'm too frustrated to do it right now.
FURRYe38
Jan 15, 2025Guru - Experienced User
When in same room, place the MS away from the MS at least 12 feet from the MR. Factory reset the MR and MS and they should auto sync to the MRs default SSID name. Give about 10 minutes.
- PtsDJan 16, 2025AspirantJust did this. Did not work.
- FURRYe38Jan 16, 2025Guru - Experienced User
K, let us know if your family member can help out.
- PtsDJan 16, 2025AspirantHe did everything. We moved the pieces further apart, hey Followed the directions that you guys gave him to no avail.
Thank you for your help but we are returning the product today and looking for something else.