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Forum Discussion
drp03
Feb 01, 2023Tutor
MR60 amber light after firmware upgrade
After upgrading to Firmware Version V1.1.7.134_2.0.65 on all three units MR60 now has a amber light indicating no internet connection. the two sat units are fine. I have configured a static address o...
- Feb 01, 2023
Try a 30-30-30 reset on the MR then. Still keep it disconnected from the ISP modem for this.
After the last 30 reset, you should be able to get into the MRs web page at 192.168.1.1. Set the IP address configuration on the PC to Auto, don't use Static.
FURRYe38
Feb 01, 2023Guru - Experienced User
Factory reset and setup from scratch using a wired PC and web browser and then walk thru the setup wizard and setup from scratch. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
Try option #2 first...
drp03
Feb 01, 2023Tutor
Cant factory reset, pressing the reset button for 7-10 seconds does nothing, front LED stays solid amber.
I have the unit in AP mode, no two NATS.
- FURRYe38Feb 01, 2023Guru - Experienced User
Turn OFF the MS. Disconnect the MR from the ISP modem. Power OFF the MR by pulling the power adapter for 15 seconds then plug back in. When the MR starts to blink press the reset button for 15 seconds then release. Leave the wired PC connected. Try 192.168.1.1 when the front LED turns AMBER...
- drp03Feb 01, 2023Tutor
"Turn OFF the MS. - check
Disconnect the MR from the ISP modem. - check
Power OFF the MR by pulling the power adapter for 15 seconds then plug back in.- check
When the MR starts to blink press the reset button for 15 seconds then release. - check
Leave the wired PC connected. - check
Try 192.168.1.1 when the front LED turns AMBER... - no access"
--
I have the laptop static to 192.168.1.253 /24 - not able to ping 192.168.1.1.
I had the AP in static mode at 192.168.1.6 /24 before the firmware upgrade. that also does not work.
set laptop to dhcp, in case the MR60 actually reset - no go cant get an address from the MR60.
plugged the MR60 back into the ATT modem things are working as they were. Amber light, not registering with the ATT modem, able to access internet thru the MR60.- FURRYe38Feb 01, 2023Guru - Experienced User
Try a 30-30-30 reset on the MR then. Still keep it disconnected from the ISP modem for this.
After the last 30 reset, you should be able to get into the MRs web page at 192.168.1.1. Set the IP address configuration on the PC to Auto, don't use Static.