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Forum Discussion
kickns
Apr 18, 2024Aspirant
MR60 light switching between blue and red
MR60 running firmware version 1.1.7.134 with two MS60 running same version Accessing via iPhone 13 Pro running iOS 17.4.1 and MacBook Pro running macOS Sonoma 14.4.1 MR60 has developed a cond...
- Apr 18, 2024
In the course of doing all of your suggested actions, I discovered that the coax on the back of the modem was slightly loose. Duh. I tightened it and rebooted everything. I will contact the ISP to see if they can diagnosis it.
FURRYe38
Apr 18, 2024Guru - Experienced User
The LED going red means the MR has lost good internet services from the modem or the modem has stopped giving good internet services to the MR router.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Ask the ISP to check there logs when you happen to see this on the MR.
Also check the MRs logs when this happens as well to see if it reports a Internet Connection entry during this time frame.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.