NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MR60 Mesh and Chromecast
I am wondering if there is going to be a fix for the NETGEAR - Nighthawk AX1800 Dual-Band Mesh Wi-Fi 6 System (2-Pack) with chromecast compatibilty. From all the forums that I see there is no actualy...
Hello Dan,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
- Same issue. I spent 1 hour on the phone with Netgear support. We changed the channels and reinstalled the Chromecast, trying to test it out. By the end of the call, it seemed to work. Later that day, back to same problem. I spent $30 on long distance for the call BC I'm in Canada and the call was to California. I also want to return my product. Very frustrating.
- I can tell you, too, that I have two Chromecasts. The one on the same floor as the router works fine. The one on the upper floor sits within 2 feet of the satellite (both located behind the TV) and doesn't work.
I have a similar problem. I find that the Chromecast located near the MS60 satellite when connected to the 5ghz band won't cast. When connected to the 2.4 ghz band it casts without problem.
A quick solution would be to manually connect the Chromecast to the 2.4 ghz band but according to Netgear support the Nighthawk automatically connects the devices to the 2.4 and 5 ghz bands.
This is something Netgear need to address.
I have the MR60 Mesh network & a house full of Chromecast devices. I purchased the MR60 system in anticipation of our upcoming fiber installation with the hope of good network performance throughout the home. We have been continually frustrated that our chromecasts over wifi simply do not work on this system. The ONLY time they work is when casting from a PC, or after factory resets and the setup wizard on the chromecast every time we attempt to cast to them. They continually disconnect from the network when using a mobile device... android or IOS over wifi. I am attempting some of the settings I see recommended in this forum (kudos to you all!). However, it would be great if the Netgear forum moderators would take the abundant evidence in these forums and get it to Netgear Dev to correct the issue in an upcoming patch. It should not require all of us calling in spending troubleshooting time with customer service trying to resolve this when it is clearly a known and widespread issue. My generally new chromecasts should work with my brand new MR60 mesh wifi. Ensuring that systems work with common devices is a minimum viable product requirement it would seem.
ChristianR, is there any awknowledgement from Netgear on this? There's numerous threads reporting the issue. How else can we report the problem and get a response? I've been following these threads for months now and not a single response or fix from Netgear. Ridiculous to say the least when we've all spend hundreds on these mesh setups.
Appologies, I referenced the wrong user. Meant to reach out to, Christian_R
MisterIsaak wrote:ChristianR, is there any awknowledgement from Netgear on this? There's numerous threads reporting the issue. How else can we report the problem and get a response? I've been following these threads for months now and not a single response or fix from Netgear. Ridiculous to say the least when we've all spend hundreds on these mesh setups.