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Forum Discussion
Dano22
Jan 08, 2021Follower
MR60 Mesh and Chromecast
I am wondering if there is going to be a fix for the NETGEAR - Nighthawk AX1800 Dual-Band Mesh Wi-Fi 6 System (2-Pack) with chromecast compatibilty. From all the forums that I see there is no actualy...
Christian_R
Jan 14, 2021NETGEAR Employee Retired
Hello Dan,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
thart4352
Jul 04, 2021Initiate
I have the MR60 Mesh network & a house full of Chromecast devices. I purchased the MR60 system in anticipation of our upcoming fiber installation with the hope of good network performance throughout the home. We have been continually frustrated that our chromecasts over wifi simply do not work on this system. The ONLY time they work is when casting from a PC, or after factory resets and the setup wizard on the chromecast every time we attempt to cast to them. They continually disconnect from the network when using a mobile device... android or IOS over wifi. I am attempting some of the settings I see recommended in this forum (kudos to you all!). However, it would be great if the Netgear forum moderators would take the abundant evidence in these forums and get it to Netgear Dev to correct the issue in an upcoming patch. It should not require all of us calling in spending troubleshooting time with customer service trying to resolve this when it is clearly a known and widespread issue. My generally new chromecasts should work with my brand new MR60 mesh wifi. Ensuring that systems work with common devices is a minimum viable product requirement it would seem.
- MisterIsaakJul 06, 2021Initiate
ChristianR, is there any awknowledgement from Netgear on this? There's numerous threads reporting the issue. How else can we report the problem and get a response? I've been following these threads for months now and not a single response or fix from Netgear. Ridiculous to say the least when we've all spend hundreds on these mesh setups.
- MisterIsaakJul 06, 2021Initiate
Appologies, I referenced the wrong user. Meant to reach out to, Christian_R
MisterIsaak wrote:ChristianR, is there any awknowledgement from Netgear on this? There's numerous threads reporting the issue. How else can we report the problem and get a response? I've been following these threads for months now and not a single response or fix from Netgear. Ridiculous to say the least when we've all spend hundreds on these mesh setups.
- janieflamesJul 06, 2021Aspirant
I returned the MR60 Mesh back to the store and purchased Google Nest. It works perfectly with my two Chromecasts and the satellite even works as a speaker for radio, podcasts or music, and a Google assistant. When they accepted the Netgear product back at the store I felt a huge sense of relief that it was gone and I had my money back! Netgear, you guys screwed up! Why the heck is your product not compatible with Chromecast? And if it's not compatible with Chromecast, what other devices is it not compatible with?
- Sanjith92Aug 16, 2021Star
Worked for me after disabling 'IGMP proxy' under Advance --> Setup --> WAN setup .
Apparantly IGMP proxy will block all muticast packets and convert them to unicast packets , that may be the reason it only works if your device is connected to main router and dont work when its connected to satellite .
IGMP proxy is helpful in reducing the number of packets on network , but for home network you may not feel any difference with speed when its disabled .