NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MR60 MESH Router - Power outage and now will not connect to internet - Dead / solid orange light
Any support would be greatly appreciated. Anything I have tried from reading through community has not worked. ALl was working until a power outage in my area and once the power came back on the mesh...
Netgear MR60 Wifi 6 Mesh Router
I have had this issue and was able to fix - this typically only happens when you do not power down your router and let it sit for a few minutes. Flipping a circuit breaker on and off with out waiting will also cause this. I recommend using a UPS to avoid this in the future.
1-Unplug and gather all satellites
2-Factory Reset the Router - Hold down reset for 15 seconds
3-Once the light turns red again, plug your network cable into the Ethernet port on the router and into your computer. This may take a few minutes for the router to boot up
4-Loginto the Router using a web browser - www.routerlogin.net
5-DO NOT SET UP WITH MOBILE PHONE, check the box saying you do not have a compatible phone
6-Set up using manual set up. (not wizard or saved files)
7-Follow any agreements, password prompts and questions
8-Click on "Advanced" Tab > Set up > Internet Setup
9-Scroll to the bottom "Router MAC Address" and select the radio button for "Use Computer MAC address" click apply
10- Make any other changes on the Basic Tab needed (change pass word to your old password, change the router name back to what you used to have it set as etc..)
11-Restart your MODEM (not the router that we have been working on) This will obtain a new IP address on the router and should now turn blue after a few more minutes.
12-Now plug on one satellite at a time waiting until each turns blue and you should be all set!