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Forum Discussion
scoobasteve
Nov 02, 2021Tutor
MR60 Mesh WiFi 6 Router can't perform factory reset
I can't perform a factory reset on my MR60 router. The LED is blinking white from the moment I power it up. I even performed a 30/30/30 and it won't reset. Any suggestions?
- Nov 02, 2021
I just contacted Netgear support. After troubleshooting, they informed the firmware was corrupted. I will be returning it for a new one. Thank you for your help.
scoobasteve
Nov 02, 2021Tutor
I can’t log in to the device because there is no internet connection to it. Yes, the power is on when I hold the reset button.
plemans
Nov 02, 2021Guru - Experienced User
You don't need an internet connection to log into the device.
with it unplugged from the modem, you can connect a pc/laptop to a lan port and should be able to log into it and make changes.
- scoobasteveNov 02, 2021Tutor
How do I do that?
- plemansNov 02, 2021Guru - Experienced User
with a pc/laptop connected to the MR60, open a command prompt and type ipconfig
the default gateway will be the IP address for the MR60. Try using that to access it.
You can also try the default routerlogin . net
- scoobasteveNov 02, 2021Tutor
There is no default gateway address and if I use routerlogin.net, it takes me to my modem/router login.