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Forum Discussion
MR60 Mesh Wifi, Red Light
OK Folks, the Mesh WiFi 6 Router has a solid red light, but shouldn't it be green? I have wifi / internet access on the desktop so it is working. Am I good? If not what do I do now? I unplugged it t...
Should be BLUE for good status and connection to ISP modem.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Darn I suspected I'd be asked techy things that I can't answer ..
Firmware, how do I find the version? It's never been updated, at least not by me. How do I update this?
yes I've unplugged both the modem and the modem twice.
Log into the MRs web page with a web browser at 192.168.1.1 to see version #
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Let us know FW version first before updating it.
Do you have any MS satellites deployed as well?
OK, I went to that address 192.168.1.1 but there's nothing there. Sorry what does 'MRs web page' mean?
modem is DOCSIS 3.1 Dual Band Wi-Fi 5 (802.11ac) Panoramic Wifi Gateway from Cox
yeah there are two satellites.