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Forum Discussion

DCieslinski's avatar
DCieslinski
Guide
Nov 16, 2022

MR60 MK62 Firmware Version 1.1.7.132 issue - No WIFI

I updated the firmware on my MK60 & MS60 mesh system.  I upgraded from v1.1.6.122 to the latest v1.1.7.132 and my WIFI devices started dropping off and couldn't connect.  I recycled power a few times...
DCieslinski's avatar
DCieslinski
Guide
Nov 16, 2022

You are missing the point.  Everything works until the firmware is upgraded.  I have had the system over a year and this just started happening.  When I revert the firmware back, everything can connect to the WIFI.  

 

Yes, CAT6 cable is used.  Brand new Fiber Modem which is about a month old, sitting right next to the router, still no WIFI.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 16, 2022

After v.132 was applied, it's recommended to factory reset the MS and MR and setup from scratch. Be sure that you loaded the MS first, then updated the MR lastly. It's recommended to apply the FW manually if the system updates badly via auto update. I recommend using a wired PC and web browser for this. 

 

What is the size of your home? Sq Ft?
What is the distance between the router and 🛰️ satellite(s)?

 

Be sure there is some distance between the modem and MR. 3 feet minimum. 

  • DCieslinski's avatar
    DCieslinski
    Guide
    Nov 16, 2022

    Honestly, where does it say after a firmware update to factory reset the router and reconfigure it from scratch?  If that were true, Netgear wouldn't push it out for an automatic upgrade.  In the 30+ years I have been in IT, I have never heard of having to do a factory reset on a device after a firmware upgrade.  

     

    The size of the house and distance between the router and satellite doesn't even come into play.  After the firmware update, sitting right next to the router, with the satellite powered off, you cannot connect to the WIFI network (it is broadcasted).  When physically connected to the LAN port you can see that the router cannot communicate with the modem.  

     

    Again, revert the firmware back to the previous version and everything works without an issue.