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Forum Discussion
ParkPerspective
Mar 03, 2022Aspirant
MR60 MS60 not working with specific SSID
Nighthawk mesh network went down and have been working this problem for 2 days now. I have unplugged, restarted, rebooted, and reset my ATT modem and Nighthawk devices. All are current in firmwar...
ALLOH1
Mar 29, 2022Tutor
This happened to me the same time as this!! I STILL cannot get anything to work except the default SSID!
- ALLOH1Mar 29, 2022Tutor
My original SSID was LittleTurtle. NOTHING else I tried, other than the default SSID worked. I tried LITTLETURTLE, LITTLETURTLE21 with no luck. I'm back with the generic SSID, with at least my personalized password. But this 'broke' early March, just as the other user.
- ParkPerspectiveMar 29, 2022Aspirant
Interesting - while related, my problem seems to be the converse of yours....every SSID I tried worked, except the one I wanted: "Perspectiveonthepark". Since posting this issue, I have simply bit the bullet and reconnected all my smart devices with another SSID. We are hearing crickets from NETGEAR for some reason.
- EternalStudentMar 30, 2022Apprentice
I'd wonder if that was a client issue too. Meaning is this only with one particular device it fails? If yes, try something else that works fine too. It might not be happy with numbers or it might treat all names as case insensitive (meaning LittleTurtle == LITTLETURTLE to it). Or it only works with one format, like all lower or upper case letters.
Also you might try a factory reset then change the values again. It's sad/amazing how often that seems to help things.
- ALLOH1Mar 30, 2022Tutor
I FINALLY found an article that resolved the issue.
I was able to change my SSID back to what it had been (LittleTurtle), and I had to change the 2.4 GHz channel to 06 (from Auto), and the 5 GHz to channel 48 AND IT FINALLY WORKED!
Something MUST have changed with the last firmware update, that hung up my SSID in some limbo.
I am back in business, and slowly all of my smart devices came back online. I am BACK in the 21st century again.
- FURRYe38Mar 29, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What browser are you using to manage the MR?
ALLOH1 wrote:
This happened to me the same time as this!! I STILL cannot get anything to work except the default SSID!
- ALLOH1Mar 30, 2022Tutor
During troubleshooting, I had done a bunch of hard resets, uninstalled/installed the app, literally started from ground zero a bunch of times. Also made sure the latest firmware was installed. I FINALLY found an article that resolved the issue.
I was able to change my SSID back to what it had been (LittleTurtle), and I had to change the 2.4 GHz channel to 06 (from Auto), and the 5 GHz to channel 48 AND IT FINALLY WORKED!
Something MUST have changed with the last firmware update, that hung up my SSID in some limbo.
I am back in business, and slowly all of my smart devices came back online. I am BACK in the 21st century again.
- ParkPerspectiveMar 30, 2022Aspirant
Thanks for the update and glad you found something that worked. I decided a while ago to just change me SSID to something that worked and reconnected all my smart devices. While your troubleshooting worked, there really is no logic to 'why it worked'....which is what we need, otherwise we are back to square one when it happens again....which it most likely will, since we haven't been given a answer to why it happened in the first place. Follow what I am saying?