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Forum Discussion
ParkPerspective
Mar 03, 2022Aspirant
MR60 MS60 not working with specific SSID
Nighthawk mesh network went down and have been working this problem for 2 days now. I have unplugged, restarted, rebooted, and reset my ATT modem and Nighthawk devices. All are current in firmwar...
FURRYe38
Mar 29, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What browser are you using to manage the MR?
ALLOH1 wrote:
This happened to me the same time as this!! I STILL cannot get anything to work except the default SSID!
ALLOH1
Mar 30, 2022Tutor
During troubleshooting, I had done a bunch of hard resets, uninstalled/installed the app, literally started from ground zero a bunch of times. Also made sure the latest firmware was installed. I FINALLY found an article that resolved the issue.
I was able to change my SSID back to what it had been (LittleTurtle), and I had to change the 2.4 GHz channel to 06 (from Auto), and the 5 GHz to channel 48 AND IT FINALLY WORKED!
Something MUST have changed with the last firmware update, that hung up my SSID in some limbo.
I am back in business, and slowly all of my smart devices came back online. I am BACK in the 21st century again.
- ParkPerspectiveMar 30, 2022Aspirant
Thanks for the update and glad you found something that worked. I decided a while ago to just change me SSID to something that worked and reconnected all my smart devices. While your troubleshooting worked, there really is no logic to 'why it worked'....which is what we need, otherwise we are back to square one when it happens again....which it most likely will, since we haven't been given a answer to why it happened in the first place. Follow what I am saying?
- ALLOH1Mar 30, 2022Tutor
Oh, ABSOLUTELY I follow! I'm in IT... It was making me CRAZY that I couldn't figure this out. Thank goodness I finally saw your post and was like, it's NOT ME! Something is jacked here...
Yes, there is definitely a bug out there that hung up our existing SSIDs. I hated not having all my smart devices active.
Thank you for posting!