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Forum Discussion
Scotlandis4ever
Sep 16, 2023Follower
Mr60 not connecting to the internet
I had to sign up for new internet service when my son moved out. Since I got new service the Mesh MR60 won’t connect to the internet. I have service but no home WiFi. I’ve unplugged everything, had sp...
FURRYe38
Sep 16, 2023Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 1 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.