NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
goldrush49
Sep 13, 2023Aspirant
MR60, not saving changes after reboot
When I make changes in the routerlogin.net screen, I hit save and it updates the settings and everything looks good. When I reboot the router though, it reverts the settings back to what it was befor...
- Mar 23, 2024
I have an update to my reported fix from last year: Restoring an immediately saved configuration appeared to work initially but after my next weekly reboot, the modem settings reverted back! When that happened again, I decided to cut bait and purchased a replacement "other" brand modem. The new modem has been running flawlessly since. Problem solved.
Born2roam
Nov 12, 2023Aspirant
I am experiencing exactly the same problem. Goldrush49 did not respond to Furrye38's resolution comments. Before I undertake a complete factory refresh of the router, it would be nice to know if worked. Has anyone else experienced this?
- michaelkenwardNov 12, 2023Guru - Experienced User
Born2roam wrote:
Before I undertake a complete factory refresh of the router, it would be nice to know if worked.
If you are worried about wiping out your carefully created configuration, you can save a copy of it.
Then if the reset doesn't clear up your issue you can restore the settings.
Born2roam wrote:
I am experiencing exactly the same problem.
Never a wise assumption. Can you answer all the previous questions for Born2roam with the same answers? For example, what is the modem/gateway/ONT between your router and the Internet?
If it is "exactly the same problem" then the reset won't do anything anyway. In which case you will not have lost anything.
- Born2roamNov 12, 2023Aspirant
Motorola 24x8 cable modem, model MB7621
- Born2roamNov 12, 2023Aspirant
I discovered a way to resolve this problem. Immediately after making the router configuration change/update, go to Advanced | Administration | Backup Settings and create a backup of the new configuration. Then restore that configuration to the router immediately. After testing with several reboots, the new config changes now remain in place.
- michaelkenwardNov 12, 2023Guru - Experienced User
Born2roam wrote:
Then restore that configuration to the router immediately.
Not recommended. That has a habit of bringing back any bugs that the reset cleared.
But, if it works for you, great.
- Born2roamNov 12, 2023Aspirant
Yes I agree, it works as a temporary solution. I needed to resolve the issue for some important config changes that just wouldn't stick and kept reverting to the previous settings every time the router was power cycled.
Your point about carrying a bug forward is a concern. I plan to do some additional testing to see if config mods continue to revert to the prior setting after a reboot again. If so, there is a bug somewhere and when I get the time I will follow the steps above to factory reset the router and rebuild the config. Thanks for your response.