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MR60, not saving changes after reboot
When I make changes in the routerlogin.net screen, I hit save and it updates the settings and everything looks good. When I reboot the router though, it reverts the settings back to what it was befor...
I have an update to my reported fix from last year: Restoring an immediately saved configuration appeared to work initially but after my next weekly reboot, the modem settings reverted back! When that happened again, I decided to cut bait and purchased a replacement "other" brand modem. The new modem has been running flawlessly since. Problem solved.
I'm facing exactly the same problem, my MR60 does NOT save anything any more, as soon as it reboots, it forgets the new settings for:
- Separate 2.4 WIFI
- Port Forwarding settings
- Reserved DHCP settings
- pretty much any change
This sucks beyond imagination! I tried the trick to save the router configuration to a file, and restore immediately after any change, it doesn't work. The only thing remaining which I'm quite sure won't work either is reset to factory. I think there's a massive bug in the firmware.
I tried to open a support ticket, but I found that my device is out of support, and I need to purchase a support contract, although it would be a better investment to trash the netgear devices altogether and buy an Eero mesh.
My MR60 details:
Hardware Version MR60
Firmware Version V1.1.7.134_2.0.65
GUI Language Version V1.1.7.134_2.1.46.1
Farouk2024 wrote:
I'm facing exactly the same problem
It might look like that to you, but networks are complicated, with other factors that you need check to to rule out problems at your end.
For example, we don't know what modem/ONT/Gateway sites between your MR60 and the Internet.
I tried the trick to save the router configuration to a file, and restore immediately after any change, it doesn't work. The only thing remaining which I'm quite sure won't work either is reset to factory. I think there's a massive bug in the firmware.Saving and restoring the configuration is a great way of resuscitating problems.It may have worked for Born2roam but their network may have some subtle differences to your setup.
Restoring the configuration is fine if you have a trouble free installation. But it is usually the last thing anyone would suggest if you have problems.
On the other hand, a reset is probably the first thing that they would suggest if you talked to the official support team. And then do not reload the saved settings that may be the cause of your problems.
I have an update to my reported fix from last year: Restoring an immediately saved configuration appeared to work initially but after my next weekly reboot, the modem settings reverted back! When that happened again, I decided to cut bait and purchased a replacement "other" brand modem. The new modem has been running flawlessly since. Problem solved.
lol..what are you talking about? Are you saying that I as well as everyone complaining about this issue here is delusional? 🙂
I might have been mistaken about this issue if only I haven't been programming my own routers, modems, and WIFI device since the early 1990s!
Saving and restoring backups simply did not work, and even if it did, it would've been a very silly workaround!.
Here's an added clue, I already did a lot of config changes to the router before, one of which is two entries of port forwarding, and two entries of fixed IPs, now when I add a third entry, it gets added, but when I reboot, the router reverts back to the two old entries only. So, how in your expert opinion I'm imagining this issue now?
I had trust in the NetGear products, but I think that trust is now starting to fade.
Farouk2024 wrote:
lol..what are you talking about? Are you saying that I as well as everyone complaining about this issue here is delusional?
No. Simply that you have not provided the same level of detail that has come from other victims.
If you want someone to follow up on an issue, then Netgear will want to know as much as possible. That's why it has a list of suggested details in its header:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)As to this comment:
Saving and restoring backups simply did not work, and even if it did, it would've been a very silly workaround!.Perhaps you missed the earlier bits of the conversation where we agreed that this is not a viable solution.
