NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
goldrush49
Sep 13, 2023Aspirant
MR60, not saving changes after reboot
When I make changes in the routerlogin.net screen, I hit save and it updates the settings and everything looks good. When I reboot the router though, it reverts the settings back to what it was befor...
- Mar 23, 2024
I have an update to my reported fix from last year: Restoring an immediately saved configuration appeared to work initially but after my next weekly reboot, the modem settings reverted back! When that happened again, I decided to cut bait and purchased a replacement "other" brand modem. The new modem has been running flawlessly since. Problem solved.
Farouk2024
Mar 23, 2024Aspirant
I'm facing exactly the same problem, my MR60 does NOT save anything any more, as soon as it reboots, it forgets the new settings for:
- Separate 2.4 WIFI
- Port Forwarding settings
- Reserved DHCP settings
- pretty much any change
This sucks beyond imagination! I tried the trick to save the router configuration to a file, and restore immediately after any change, it doesn't work. The only thing remaining which I'm quite sure won't work either is reset to factory. I think there's a massive bug in the firmware.
I tried to open a support ticket, but I found that my device is out of support, and I need to purchase a support contract, although it would be a better investment to trash the netgear devices altogether and buy an Eero mesh.
My MR60 details:
Hardware Version MR60
Firmware Version V1.1.7.134_2.0.65
GUI Language Version V1.1.7.134_2.1.46.1
michaelkenward
Mar 23, 2024Guru - Experienced User
Farouk2024 wrote:
I'm facing exactly the same problem
It might look like that to you, but networks are complicated, with other factors that you need check to to rule out problems at your end.
For example, we don't know what modem/ONT/Gateway sites between your MR60 and the Internet.
I tried the trick to save the router configuration to a file, and restore immediately after any change, it doesn't work. The only thing remaining which I'm quite sure won't work either is reset to factory. I think there's a massive bug in the firmware.
Saving and restoring the configuration is a great way of resuscitating problems.It may have worked for Born2roam but their network may have some subtle differences to your setup.
Restoring the configuration is fine if you have a trouble free installation. But it is usually the last thing anyone would suggest if you have problems.
On the other hand, a reset is probably the first thing that they would suggest if you talked to the official support team. And then do not reload the saved settings that may be the cause of your problems.