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Forum Discussion
Gek96
Mar 10, 2023Follower
MR60 routers not connecting to internet modem.
Hi all! We have recently moved houses and are no longer have a successful internet connection, note we have changed ISP also. We have our nighthawk routers set up with DHCP connection which is supp...
FURRYe38
Mar 10, 2023Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Are you inputting all that in to the MRs web page under Advanced tab/Setup/Internet setup?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.