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Forum Discussion
Bukid
May 17, 2024Aspirant
MR60 Satellite Stuck at 100mpbs
If connected to the main router, then I am able to get 400-500 mbps. However when I connect to the MRS satellite, then I get only up to 100mbps. I’ve rebooted, reset, etc. Doesn’t work.
michaelkenward
May 18, 2024Guru - Experienced User
Bukid wrote:
If connected to the main router, then I am able to get 400-500 mbps. However when I connect to the MRS satellite, then I get only up to 100mbps.
That's a bit thin on diagnostic details.
Connected what and how to the MR60?
How is the MS60 connected to the MR60? Wired or wireless backhaul.
Does this affect every device you try with the satellite?
What do you see when you try this in a web browser and the graphical user interface (GUI)?
- Advanced
- Advanced setup
- Show statistics?
Look at the LAN speeds.
Then the usual boilerplate questions to eliminate some of the more common issues that crop up here.
What firmware version do you have on the device?
A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware with an app or in the browser interface.
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that connects this router to the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
Bukid
May 18, 2024Aspirant
- If my iPhone is connected to the main router, then I get around the max speed I get with my provider. If my iPhone is connected to the satellite, then I get 100mbps max. The satellite is on the 2nd floor and opposite side of the house. The main router is on the 1st floor. My house is 2,300 sq. ft. I don’t think distance is an issue because I connected the satellite closer to the main router and got the same issue. I’ve also tested the speed with the 2nd satellite that came with the package and same issue.
- This issue affects all my devices connected to the satellite.
- I’m using “speed test” when you Google it.
- firmware is the latest. I can’t upgrade further. V1.1.7.134_2.0.65
- The MR60 is connected to a cable modem that is only a modem not router.
- I’ve also hard rebooted this twice.
Sorry as for the stats - I couldn’t upload the image but nothing shows 100mpbs.
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN 1000M/Full 2350905 15728238 0 29507 635344 09:34:35
LAN1 Link Down -- -- -- -- -- --
2.4G WLAN b/g/n/ax 600M 642135 194321 0 18830 1466 09:35:38
5G WLAN a/n/ac/ax 1200M 4961576 2655003 0 556569 34225 09:35:38
WLAN Backhaul 1200M
- This issue affects all my devices connected to the satellite.
- I’m using “speed test” when you Google it.
- firmware is the latest. I can’t upgrade further. V1.1.7.134_2.0.65
- The MR60 is connected to a cable modem that is only a modem not router.
- I’ve also hard rebooted this twice.
Sorry as for the stats - I couldn’t upload the image but nothing shows 100mpbs.
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN 1000M/Full 2350905 15728238 0 29507 635344 09:34:35
LAN1 Link Down -- -- -- -- -- --
2.4G WLAN b/g/n/ax 600M 642135 194321 0 18830 1466 09:35:38
5G WLAN a/n/ac/ax 1200M 4961576 2655003 0 556569 34225 09:35:38
WLAN Backhaul 1200M