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Forum Discussion
Solved
MR60 Satellite won't connect
After doing an update, 1 of 2 satellites wont connect. Tried customer support, but no help there. System is less than 30 days old and was functioning great until the update. App shows zero firmware...
You need to update the MS before updating the MR. Keep this in mind for future updates.
What you need to do is factory reset the MS. Wire connect a PC to the 1st satellite. Already have the most current FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the MS. Factory reset the MS, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites to the MR.
One satellite keeps failing and disconnects. It is not so far away from the main unit but keeps failing.
I also had this issue and Netgear have confirmed that the 110 firmware has a problem and they recomend going back to 102, I did this at the weekend and I can now see 2 satelites on the IOS App. Its does now appear to show some crazy devices now, so think you might still have some issues. What we need is Netgear to tell us when a new and fixed firmare will be released. All a bit embarrising for Netgear.