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Solved
MR60 Satellite won't connect
After doing an update, 1 of 2 satellites wont connect. Tried customer support, but no help there. System is less than 30 days old and was functioning great until the update. App shows zero firmware...
You need to update the MS before updating the MR. Keep this in mind for future updates.
What you need to do is factory reset the MS. Wire connect a PC to the 1st satellite. Already have the most current FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the MS. Factory reset the MS, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites to the MR.
The hours ive spentvtrying to get the satellites to connect. completly rebooting the router and reconnecting only for them to drop connection from bluevto amber is frustrating. This thing is great when it works but i swear after ever update they mess the connections. The app is skso blatently lying when connecting. Im binning this thing and trying a different company mesh system. This isnt worth the time and aggravation
HOW THE HELL IS THIS STILL AN ISSUE. BACK TO COSTCO IT GOES. LAST NETGEAR POS I EVER BUY