NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
destructicons
Jul 11, 2022Tutor
MR60 Satellites Getting High Latency and Dropping Connections
Hello, I am using a 3 pack of the MR60 router with 2 MS60 satellites. They are all firmware version V1.1.6.124_2.0.59 (the latest I could find). Though probably unrelated to the issue I am connected to Blue Ridge Communications as my ISP with 500 Mbps peak download. The issue is that I am getting high latency and even dropping WLAN connections at random intervals from the satellites. The problems are annoyingly intermittent, preventing me from getting down to what might be the specifics. There is no heavy machinery or secondary radio signals involved that might be causing interference. The main router itself has no problems with the devices connected to it. I set the satellites to a static IP as was found as a solution to a similar issue but it has not helped. The satellites both backhaul on the 5 GHz band and are a relatively short distance from the main router only separated by walls. The previous mesh system worked with no issue in the same configuration. I would like to know if anyone has any recommendations apart from rolling back the firmware, which would break my current configuration as it did not allow me to set WPA3 on the 5 GHz band main network.
The MK60 set is a dual band set. They don't have a dedicated backhaul. so test this. Get a 50-100ft ethernet wire and just wire the satellite in (for testing) and see if you get the same drops. If you don't, its probably interference/issues with using the same band. Thats the problem with dual band mesh systems is they have to use the same chips to go router--device, router---satellites----devices. And they can't all be broadcasting on the same times. So if you get a device that's saturating bandwidth, it can create increased ping/latency times. Its the whole benefit of the tribands to have that dedicated backhaul link between router----satellites.
4 Replies
- plemansGuru - Experienced User
The MK60 set is a dual band set. They don't have a dedicated backhaul. so test this. Get a 50-100ft ethernet wire and just wire the satellite in (for testing) and see if you get the same drops. If you don't, its probably interference/issues with using the same band. Thats the problem with dual band mesh systems is they have to use the same chips to go router--device, router---satellites----devices. And they can't all be broadcasting on the same times. So if you get a device that's saturating bandwidth, it can create increased ping/latency times. Its the whole benefit of the tribands to have that dedicated backhaul link between router----satellites.
Thanks! Turned out that auto wasn't really doing it's thing so I tried a few different channels manually and one ended up working.
- plemansGuru - Experienced User
Glad it was something simple!