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Forum Discussion

mercat68's avatar
mercat68
Aspirant
Jan 13, 2022

MR60 Satellites showing as offline in phone app after updating firmware

Hi. I upgraded the firmware of my MR60 Mesh system today from 1.0.6.116 to 1.1.6.122 (manually downlaoded and installed). Since the upgrade, the Nighthawk app on my iPhone is showing the two satellit...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jan 13, 2022

Please post a screen capture of what your seeing. 

Has a power off of the ISP Modem, MR and MS for 1 minute or longer then back ON with the modem, MR then MS in that order and wait for all to be ready, then connect using the NH app change the status seen there? 

 

  • mercat68's avatar
    mercat68
    Aspirant
    Jan 14, 2022
    Thanks. I'll try that in the morning. Here's a screen shot of the NH app page showing the grayed-out satellite units.
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Jan 14, 2022

      On the home page of the NH app, do you have a tile for Network Map? If so, whats seen there? Please post a screen capture. 

      • mercat68's avatar
        mercat68
        Aspirant
        Jan 14, 2022

        Not sure what you mean by title. Here's screen capture of the page.