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Forum Discussion
jlopez91901
Feb 13, 2022Follower
MR60 Separating 2.4Ghz and 5.Ghz
I am trying to figure out how to separate my 2.4Ghz and 5Ghz bands. My TV supports both but i need it to lock onto the 2.4Ghz band so i can have it connect to my phone and smart home assistant. Mode...
fredboer
Feb 24, 2022Star
I struggled to connect my brand new Epson ET-3830. Had several conversations with tech support for both printer and router. Here are things that were suggested:
Do all the firmware update... and...
1. Manually set channel for 2.4Ghz. (Auto may use channels that conflict/don't work. Try 1, 6, 11)
2. Set a reserved IP address for the printer.
3. Turn off AX features.
4. Disable Implicit Beamforming
None of these worked.
Then, when talking to Netgear tech on an unrelated issue (Documentation says you can disable MU-MIMO, but you can't), the tech suggested turning off SSID Broadcast (under 5Ghz settings). I can't remember why this might help (I think he said something about this forcing connections to *start* with 2.4Ghz), but I did this and it seemed to work. Of course, this makes your network "hidden" so you have to be ok with that...
FWIW.. Good luck!
Fred
plemans
Feb 24, 2022Guru - Experienced User
once you have the printer connect, usually you can turn the 5ghz ssid broadcast back on.