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Forum Discussion

Jimb9999's avatar
Jimb9999
Aspirant
Apr 10, 2021

MR60 slow WiFi speed

I purchased the MR60 and satellite in November and was happy with the performance now it seems if I am close to the router it works fine if I move away the speed test drops if I have the satellite con...
Jimb9999's avatar
Jimb9999
Aspirant
Apr 10, 2021
I have moved it to multiple locations and it doesn’t change, I have reset both to factory default and it hasn’t changed.
plemans's avatar
plemans
Guru - Experienced User
Apr 11, 2021

after changing firmware did you reset to factory? 

What modem are you using? 

  • Jimb9999's avatar
    Jimb9999
    Aspirant
    Apr 11, 2021
    No I did a factory reset then did firmware on satellite then router. I am using an Arris TM822 modem.
    • plemans's avatar
      plemans
      Guru - Experienced User
      Apr 11, 2021

      "Then did firmware" 

      updated it? 

      Try downgrading, then factory reset, then reinstall. Try it without the satellite first. 

      • Jimb9999's avatar
        Jimb9999
        Aspirant
        Apr 11, 2021
        I have done both downgraded and upgraded firmware, I have tried factory reset before and after. I have also tried it with the satellite and without the satellite and have had the same results. If I run test wired to the router speed Is fine. It is the WiFi that is horrible, I am getting 115 MPs wired and between 2.3-26 wireless.