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MR60 slows down and drops connections frequently
I have an ATT FIber modem/router (BGW210-700 ) with 1000mbps download speed that I have had no issues with whatsoever. I recently got an MR60 for more control of my network and having some issues. ...
What Firmware version is currently loaded?
Be sure your using the IP pass thru on the ISP modem for the MR. You might set a IP address reservation for the IP address the MR gets from the ISP modem ON the modem.
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between MR and MS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What Firmware version is currently loaded?
V.1.1.7.132
Be sure your using the IP pass thru on the ISP modem for the MR. You might set a IP address reservation for the IP address the MR gets from the ISP modem ON the modem.
I have pass-through enabled. have not tried reservation
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Cat6 is the cable i am using
What is the size of your home? Sq Ft?
1700 sqft
What is the distance between the router and satellite
40-45 feet roughly. pretty direct line of sight.
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
2.4 is auto. 5 is 152, can try a lower channel.
Any Wifi Neighbors near by? If so, how many?
1 or 2 neighbors pop up but they are hundred's of feet away.
How many MS do you have deployed?
Does the problem appear if you turn OFF all MS units?I only have one satellite, i can try disconnecting it and seeing it the problem persists.
Try that.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Has a factory reset and setup from scratch been performed since last FW update?