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Forum Discussion
MR60 slows down and drops connections frequently
I have an ATT FIber modem/router (BGW210-700 ) with 1000mbps download speed that I have had no issues with whatsoever. I recently got an MR60 for more control of my network and having some issues. ...
What Firmware version is currently loaded?
V.1.1.7.132
Be sure your using the IP pass thru on the ISP modem for the MR. You might set a IP address reservation for the IP address the MR gets from the ISP modem ON the modem.
I have pass-through enabled. have not tried reservation
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Cat6 is the cable i am using
What is the size of your home? Sq Ft?
1700 sqft
What is the distance between the router and satellite
40-45 feet roughly. pretty direct line of sight.
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
2.4 is auto. 5 is 152, can try a lower channel.
Any Wifi Neighbors near by? If so, how many?
1 or 2 neighbors pop up but they are hundred's of feet away.
How many MS do you have deployed?
Does the problem appear if you turn OFF all MS units?
I only have one satellite, i can try disconnecting it and seeing it the problem persists.
Try that.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Has a factory reset and setup from scratch been performed since last FW update?
With SSID not broadcasting i still had issue. So last night, change the 2.4/5ghz channel to1 and 48, unplugged ISP supplied modem. unplugged the Nighthawks.waiting several minutes, plugged in the ISP modem, waited 2+ minutes until it was fully online, and plugged in only the router to the nighthawk. Now I suppose I wait and see if it drops out/reduces speed again today.