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MR60 Tried to manually update the firmware since the auto update failed
NETGEAR - Nighthawk MK63 AX1800 WiFi 6 Mesh System I tried to update to the new firmware as I got an email telling me to. The auto update did not work so I downloaded it and did the manual update, ...
Still not working, still have the amber light on the main box (MR60) after the last manual firmware was applied. I tried shutting the other devices off as mentioned but it did not change anything. I can not reach the MR60 to login or do anything to it. The satelitte MS60s both still work and the internet is working from these routers and they were upgraded correctly to the latest firmware. One more thing to note is that the entire mesh network is just for wireless access, my Sonicwall firewall does all the IP assignments and routing and so all those features of the MR60 is was turned off.
Any idea what I can try to get the MR60 back up and working again my wifi is not working on that side of the house, its so odd that the satelittes are working fine. I thought the MS60s need the MR50 to run properly, but it seems that they work even when the MR50 is not running.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Disconnect the MR from the ISP modem and press the reset button for 10 seconds then release. Power OFF the MS.
Wire connect 1 PC to the back of the MR. Open MS Edge browser and try to access the MRs web page at 192.168.1.1...
The MR60 is not connected directly to a Modem. It is connected to a Cisco SG500-28MPP switch cluster. That is connected to a Sonicwall TZ500 firewall which does all the routing for the network. The internet connectivity is done with a Netgear CM1100 and a Netgear M1 cellular modem for backup, both connected directly to the firewall. This equipment has always worked flawlessly, never even needing a reset and since its all on UPS it never gets powered down.
Something happened that the firmware upgrade bricked my MR60, so I am just looking to see if there is a way of redoing this firmware upgrade since it worked on the other MS60s, I just need my MR60 back.
Thank you for your continued help.
Disconnect the MR from the network and press the reset button for 10 seconds then release. Power OFF the MS.
Wire connect 1 PC to the back of the MR. Open MS Edge browser and try to access the MRs web page at 192.168.1.1...Can you access this page at all?
Well I did what you said and was unable to get into the MR60. The light went white and flashed white for a while and then went amber and remains stuck like that not responding to any ip addresses. My PC was set to 192.168.1.100 but nothing was responding on the network, with the cable only between the laptop and the MR60, and wifi off. Is there anything else I can try while I have the network halted like this? I fear that taking it all down will prevent my MS60s from working agian but before I try I wanted to see if there was anything else I can try to get this MR60 to respond to something!
Thanks