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Forum Discussion
OldSteelBike
May 23, 2024Tutor
MR60 won't respond after a power outage
I’ve got a Nighthawk Mesh system with an MR-60 and two satellites. My cable modem connected to the MR-60 is a Netgear CM 400. My home suffered 12-hour-plus power interruption. Unlike prior power out...
- May 27, 2024
Last resort to try on the initial MR60 is a 30-30-30 reset to see if it might recover it. If that fails, glad the replacement is working.
Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
michaelkenward
May 23, 2024Guru - Experienced User
OldSteelBike wrote:
My home suffered 12-hour-plus power interruption. Unlike prior power outages, when the power came back this time, the wifi system didn’t come back up as well. The MR-60 and satellites are plugged in properly, but the MR-60 shows a flashing white LED.
The first thing to try after a power cut is the network reboot.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
Unfortunately, your later moves may have messed up the system, especially the reset. After that you must go through the setup for everything process all over again.
If the power cut was down to a storm, lightning is good at killing electronics. If the Power LEDs on your router and modem aren't as expected – you don't say – you may be in deeper trouble. The sort of thing that storms can do, it means that your firmware is bust.
The flashing white LED is a bad sign.
You may be in TFTP country.
How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR Support
This isn't the easiest operation, so if you are forced to use it, you could try a web search to find videos that guide you through the process.