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Forum Discussion
jgg1950
Mar 01, 2022Apprentice
MR60
Hello, I have MR60 with MS60 satellights Firmware v1.1.6.122. Both MR and MS show no devices connected on the network map? I had a case open (MS60 icon displayed as routers not mesh icons) while unde...
plemans
Mar 02, 2022Guru - Experienced User
what modem/gateway is the router connected to?
jgg1950
Mar 02, 2022Apprentice
Same modem when it displayed as correct icons
- jgg1950Mar 02, 2022Apprentice
Thanks again let's sleep on it.
- TobinatorMar 03, 2022NETGEAR Expert
Did you check "Device Manager" tile on the app? This is the same as the "Attached devices" option on WebUI. It should list all connected clients.
- jgg1950Mar 03, 2022Apprentice
Yes on android and Web, that's not the issue if you select the Network map then either MR60 or MS60 no devices connected.
Thanks
- mguagliaMar 31, 2022Aspirant
I'm having the same problem. Not seeing devices on the IOS app's network map. It worked for months. Bought the mesh system in Oct. 2021. Not sure when the device mapping stopped working because I don't check it often. I suspect that the problem began when I let the free Armor Security protection expire, but I can't prove that. Fully up to date on the app version and router and satellite firmware. Following....
- jgg1950Mar 31, 2022Apprentice
Thanks for the feedback, It's not the Armor Security as I subscribed prior to the free version ended. My apps and firmware's are all up to date. After the 90 day netgear warranty they stopped responding to me even though they said they where working on a fix.