NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

BLZ6353's avatar
BLZ6353
Guide
Mar 20, 2023
Solved

MR60

I have purchased a MK6W system with one MR60 and two MS60 satellites in June 2022 and set up in a large, 3 level, vacation home. Purchased a second system December 2022 and connected the two addition...
  • FURRYe38's avatar
    FURRYe38
    May 18, 2023

    I would move the farther MS closer. 60' could be a bit too far if the MS are dropping off here and there. Need to stabilize them. 

     

    Try using channels 1 and 40 or 11 and 48. 

     

BLZ6353's avatar
BLZ6353
Guide
May 17, 2023

Now at 3 weeks from reducing satellites down to only 2. However, devices continue to disconnect over time. Now at 7 devices in total vs. only one after 3 days.  In the Nighthawk app, some of the 7 are showing as still connected while some are not. I can reboot the router via Anywhere Access but am cautious as it may reboot with fewer security cameras connected and operating than before the reboot.  Any other suggestions to resolve the slow dropping of devices?  Next visit, I will probably install WiFi power switches on the 2 satellites that had remained powered up and connected so I perhaps could reboot individual satellites in addition to the MR60 router.  

FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 18, 2023

What is the distance between the router and 📡 satellite(s)?

 

What channels are you using?

 

Any Wifi Neighbors near by? If so, how many? And what channels are they using? 

  • BLZ6353's avatar
    BLZ6353
    Guide
    May 18, 2023

    Distance between router and satellites is 40 - 60’. Will have to check on the channels being utilized 

    during next visit; should have been whatever default channels are from a typical set-up (auto?). Neighbors are at least 100 yards away. Will have to perform a scan as to what channels they are using but neighbors were showing up as weak WiFi signal(s). 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 18, 2023

    I would move the farther MS closer. 60' could be a bit too far if the MS are dropping off here and there. Need to stabilize them. 

     

    Try using channels 1 and 40 or 11 and 48. 

     

  • BLZ6353's avatar
    BLZ6353
    Guide
    May 18, 2023

    3 level house. Router is placed on mid-level side where cable enters house. The 2 satellites are placed on the top level, different rooms, spaced 30 - 40’ apart. The closest satellite to router is 30 - 40’. Some of the devices disconnected are perhaps in the range where they are close to equidistant from the 2 satellites. However, a couple of devices disconnected are in the same mid-level room as the router and these disconnected earlier than the others on the top level. 

  • BLZ6353's avatar
    BLZ6353
    Guide
    May 23, 2023

    Finally got back to the house and router. The channels were at auto and 163. Changed to channels 6 and 48 and this appears to have immediately resolved the devices disconnecting problems. After 3 days away from location, everything is still connected and working.