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Forum Discussion
Mojo2024
Feb 06, 2024Aspirant
MR60/MS60 Increasingly Losing Connections
Apparently my last message was kicked out - will try again. I have had this configuration for quite some time but in some update not too long ago it suddenly started becoming very unusable. This ...
Mojo2024
Feb 07, 2024Aspirant
Problem started a few months ago. A frog doesn't know when the boiling starts unfortunately but about that.
Firmware - I've received at least 2 updates in recent memory of updates to firmware which I allowed to process for MR and MS units. They may have been step updates to latest, but I would not know. Most recent is 2 weeks ago.
No reversion - I don't have time for experimentation. Not to be snarky but it needs to work like other routers I've had without problems.
Reset router many times and also replaced modem. Cable model Arris TM3402A. It has ports on back but Cox blocks them; only use the internet connection straight to the MR60.
Thank you
michaelkenward
Feb 08, 2024Guru - Experienced User
Mojo2024 wrote:
No reversion - I don't have time for experimentation. Not to be snarky but it needs to work like other routers I've had without problems.
Understandable, but no one is going to put much effort into fixing a problem when only one person gets clobbered.
When a truly horrid update lands here, then there is a pile on and Netgear gets prodded into action. I don't recall any major kerfuffle with recent updates for the MR60.
Reset router many times and also replaced modem. Cable model Arris TM3402A. It has ports on back but Cox blocks them; only use the internet connection straight to the MR60.
The trouble with that is that ISPs are famously bad at configuring their kit to accommodate third party devices. I have just been through ISP hell (By in the UK) when I was forced to reinstall its horrid modem/router to convince it that it had a network problem and that there was no issue at my end.
You still haven't told us what actually happens at your end. "Losing connections" could mean many things. Router to the Internet? Wifi to the router? Wired to the router?
Sadly, the MR## devices don't have the old school set of LEDs to help in the diagnosis. Just that eerie blue LED.