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Forum Discussion
MR60/MS60 the satiilites icon display as routers?
Hello, My MS60's display as router icons not mesh satillites , Firmware V1.0.6.116. at 1st install they were the right icon? The model field doesn't have MR60 or MS60 as an option. Thanks
Thanks Christine
Hey jgg1950 ,
I am trying to replicate this issue but am not facing the same issue. So, I have a few questions for ya.
- What App version are you running?
- What is the model of your modem/router
- Is it a combo unit or just a modem?
- When you tap on the satellite does the icon stay the same when it redirects to the detail page?
I'm running app version is 56 with Firmare V1.0.6.116.
Thanks for your effort in helping me track this down!
Cheers,
Christine
Hello,
Firmware V1.0.6.116 app version 2.12.6.1824, Suferboard SB6190 modem only, yes same icon hardware version is MS60. They use to display as MS60, no changes made.
Thanks
This ticket was closed ? it was reported prior to the 90 day expiration with no
resolution ? I supplied all documentation as requested, I guess thats their way to not fix the problem? Any suggestions?
45449359 MR60 Closed MR60_NH app issue: on the network map, satellites are showing icons for the router not for the satellites Since november when you were talking with them, there has been app and firmware updates.
Did those help?
- Hello, No if you look at the ticket you'll see all that occurred and the latest firmware version. They said they were working on a fix which they haven't gave me.
Thanks
jgg1950 wrote:
Hello, No if you look at the ticket you'll see all that occurred and the latest firmware version. ----this is the public support forum. Its members of the public helping out. We're not netgear and don't have access to the tickets/issues. The mod's do but they're a bit more rare on here. Any updates ChristineT DarrenM- Hello, If your asking about updates there are none other than they closed the ticket?
Thanks Was more asking the mod's if they had any updates. That's why I linked to them.
- Thanks
