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Forum Discussion
imthedan
May 23, 2023Aspirant
MR70 Satellite Dropping Connection
Hello, I have a Satellite downstairs and it will drop connection like clockwork. It drops connection (light goes orange). If I am on a video call or playing a video game, it will lose connectio...
imthedan
May 23, 2023Aspirant
Firmware: V1.0.3.34
I am not sure about the modem, but it's a Connext Fiber modem (it's small like 4x4 inches). The modem has worked fine though. I had another Nighthawk router before I upgraded to the Mesh system and it never gave me issues. It is a CAT6 cable connection.
There are two MS (one upstairs and one downstairs. The Main router is on the main (middle) floor.
The house is about 2500 sq ft. It is more than 30 feet between all of the satellites.
There haven't been any IP reservations set up so far. This could be the issue, but when I attempted to do it in the past, it just added a consistent studder on the connection (when playing games and video calls). I am not sure if I did this one right though. I followed the links that have been posted here before and added the IPs through the LAN options on routerlogin.net.
Power restart has been done with the router, modem and computers.
I have not done a factory reset since last FW update, but this issue was happening before I updated the firmware a week or so ago.
FURRYe38
May 23, 2023Guru - Experienced User
Does this happen on both MS or just one?
Maybe time for a full on factory reset and setup from scratch using a PC and web browser.