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Forum Discussion
Anonymous
Aug 24, 2022MR80 + 2 MS80 stopped working
After 3 months of working without a problem, MS80s will no longer sync with my MR80. The MR80 works perfectly with WAN and LAN but refuses to find the MS80s. I have tried: - Reset all 3 devices an...
FURRYe38
Aug 24, 2022Guru - Experienced User
What version of FW is on the MR and if you can check whats on the MS?
MS need to have same version of FW as the MR.
Are you trying to factory reset and setup from scratch with the MS near or same room as the MR?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- AnonymousAug 24, 2022Versions are both 1.1.6.14.3.1.101.
I didn’t want to factory reset anything. That was a last resort when satellites would no longer connect to the router. I tried leaving the satellites in the same locations where they had been for months and they wouldn’t connect. So I brought one into the office where the router sits and nothing.
I have BlueStream Fiber (which ends in cable between last node and house) so I have a Motorola 32x8 DocSis 3.1 modem.- FURRYe38Aug 25, 2022Guru - Experienced User
I would bring the MS to the same room and the MR and factory reset and setup from scratch while the MS are in same room or near the MR.
- AnonymousAug 25, 2022I’ve done that no less than 2 times ;(