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Solved
MR80: "192.168.1.1 refused to connect." -- from both Nighthawk Andriod App and laptop prowser
MR80: "192.168.1.1 refused to connect." -- from both Nighthawk Andriod App and laptop prowser
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
https://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-router
I would power OFF the ISP modem for 1 minute. Factory reset the router and power it off. Power ON the ISP modem and let it sync. Then power ON the router and walk thru the setup wizard again using a wired PC and a web browser.
The MR80 connects fine to the modem.
I can not connect to the MR80 to change any settings from either the Nighthawk Andriod application on my phone or by attempting to connect to 192.168.1.1 from a web browser on my laptop.
The MR80 (and two MS80s) were purchased and installed in March of this year (2023).
Since I can not connect to the MR80, I can't tell you what firmware version is loaded.
Try the factory reset as suggested.
IF you use a mobile device to setup the MR using the NH app, Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
gwlester wrote:
The MR80 connects fine to the modem.
Did you ever answer the question about the make and model of that modem?
Seems odd that no one followed up on that.
