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Forum Discussion
tschenz485
Jun 21, 2024Tutor
MR80 (+2MS) - Partial Wifi connectivity
Yesterday, my MR80 system suddenly dropped wifi to most devices (but kept wifi to an iPad tablet, a Dell laptop and an ADT alarm hub). Other computers, phones etc. (total 16 devices) could not get an...
- Jun 25, 2024
Well, this turned out easier than I expected. I simply replaced the old router with the new one and the MR80 was smart enough to figure out IP address, etc. Once I activated the modem with Spectrum, all wifi connections came back online.
michaelkenward
Jun 21, 2024Guru - Experienced User
tschenz485 wrote:
Spectrum told me I have an old modem/router (wifi disabled there) and they're sending me a new modem only.
If your modem does wifi, it isn't a modem, it is modem router.
1. Does it make sense that the modem could be causing the problem?
Yes.
You don't tell us what the modem-router is but two routers on your network can cause headaches. For example, you can end up with local problems with addresses on your network. Among other things, the other router can misdirect traffic to addresses that the Netgear router usually handles, such as routerlogin.net or the usual default IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
2. The MR80 says that the firmware version installed (1.1.7.12) is the latest version, but it looks like there's a newer version (1.1.7.14). Could this be causing the problems?
Unlikely.
The "two-routers" thing is more likely to mess around with your network.