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Forum Discussion
tschenz485
Jun 21, 2024Tutor
MR80 (+2MS) - Partial Wifi connectivity
Yesterday, my MR80 system suddenly dropped wifi to most devices (but kept wifi to an iPad tablet, a Dell laptop and an ADT alarm hub). Other computers, phones etc. (total 16 devices) could not get an...
- Jun 25, 2024
Well, this turned out easier than I expected. I simply replaced the old router with the new one and the MR80 was smart enough to figure out IP address, etc. Once I activated the modem with Spectrum, all wifi connections came back online.
tschenz485
Jun 22, 2024Tutor
Thanks for the reply. Supposedly, Specturn disabled the wifi portion of the modem/router. Looking at the web interface for the unit, I see that under a "Wireless" tab, the radio is enabled, but individual network details show "disabled". Wireless bridging has also been disabled.
I should be getting the new modem (modem only) today. Hoping that the new unit will smooth things out.
Any "gotchas" to watch out for as I replace the modem?
michaelkenward
Jun 22, 2024Guru - Experienced User
tschenz485 wrote:
Supposedly, Specturn disabled the wifi portion of the modem/router.
That does not disabled the rest of the router bit of a modem/router.
Any "gotchas" to watch out for as I replace the modem?
Just set up the network from scratch. Get new the modem up and running before you add the router as instructed.
If you already have a lot of devices that connect to your wifi network, you can give the MR80 network the same SSID and password as the old network. Your existing devices should then connect as expected.
- tschenz485Jun 22, 2024Tutor
Need a little clarifying:
The MR80 (using 3 networks) is currently connected to the old modem/router.
To set up the network from scratch (with new modem), do I use the Nighthawk app as I did originally last year? I see a link to "SET UP A NEW NIGHTHAWK SYSTEM". Do i use that? How do I get the app to "forget" the previous network? Or will it do that automatically?
- michaelkenwardJun 22, 2024Guru - Experienced User
tschenz485 wrote:
How do I get the app to "forget" the previous network?
The app shouldn't see the previous network. But first reset the MR80 to get it to forget any old settings.
Personally, I avoid the app and use the #a web browser and the graphical user interface (GUI) to set up a new router.
- tschenz485Jun 25, 2024Tutor
Well, this turned out easier than I expected. I simply replaced the old router with the new one and the MR80 was smart enough to figure out IP address, etc. Once I activated the modem with Spectrum, all wifi connections came back online.