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Forum Discussion
DanhasA
Feb 17, 2024Aspirant
MR80 google home devices lose connectivity first, then everything and admin fail
I have 2 MS80 satellites and the MR80 installed for about 6 months. We've experienced a couple lockups of the wifi when my son is using his xbox. I turned on QOS and that mostly sovled the issue. ...
DanhasA
Feb 17, 2024Aspirant
I power cycled the MR80. This has happened several times, and after trial and error rebooting only it solves the problem the same as powering down everything in order.
cable modem is a Motorola surfboard SB6141 direct to the MR80
the security is the built in netgear armor.
spectrum internet 200MB, but the system died overnight, so overload wasn't a factor at the time.
If QOS isn't turned on the XBOX isn't playable, so that's a no go.
my first guess is that the google home displays are trying some sort of update or phone home in the middle of the night, because previously armor complained about a ton of IPV6 traffic on the local network between them as a DOS and was blocking it, so i unblocked that block.
I take it the MR80 doesn't have any heartbeat or network monitoring that goes to some hidden admin log page?
michaelkenward
Feb 17, 2024Guru - Experienced User
DanhasA wrote:
cable modem is a Motorola surfboard SB6141 direct to the MR80
No router section to get in the way.
the security is the built in netgear armor.
As an experiment, tried turning that off? As you said earlier, it can eat resources. Likewise QoS and traffic metering. They all put a load on the router's processor.
If QOS isn't turned on the XBOX isn't playable, so that's a no go.
That's odd. I'd investigate that. Why "isn't playable"? How is it connected? At your speeds it should have no problems, but XBox turns up here far too often with other issues. QoS is rarely the solution. It is usually a NAT thing.
Have you ever reset the router? It shouldn't be necessary, but it is the first thing that Netgear would suggest if you have issues, especially after a firmware update.