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Forum Discussion
MR80 keeps losses connection to satellites
I'm having an issue with my satellites keep losing connection to my router. I have 1, MR80, router with 5, MS80, satellites. The router is in the basement with one of the satellites in the kitchen ...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between MR📡 and MS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡 ‌‌🛰️
Basements are not recommended locations for the main router unit. Main level or 2nd level is recommended. Concrete and steel in the basement area will cause problems.
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?
Manually update the MS first then MR lastly. Power cycle the system OFF for 1 minute then back ON after FW has been updated.