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Forum Discussion
tcrow
Jun 01, 2022Aspirant
MR80 MESH interfere with devices joining the network or when on my VOIP Mitel Connect app
I have a MR80 Nighthawk Mesh Router with 3 Statiles. I work from home and use the Mitel Connect app on my PC or cell for my office phone. When it works and I have an incoming call beep in, if my dev...
plemans
Jun 01, 2022Guru - Experienced User
1. what modem/gateway do you have?
2. what speeds do you pay for upload/download (both)?\
3. what actual mitel device is it?
4. is it connected with ethernet or over wireless?
- tcrowJun 01, 2022Aspirant
Thanks for your assistance, I really appreciate it. I know enough to be dangerous and will answer as best i can if you need more i will find it...
1. what modem/gateway do you have?
As provided by my ISP, I don't really have any spec. Is there somewhere I can find that detail?
2. what speeds do you pay for upload/download (both)?
50/50 comes in at down 51.93/up50.51 nothing crazy but adequate for Gotomypc and Mitel Connect
3. what actual mitel device is it?
There is no physical device it's an application "Mitel Connect" I use a Jabra blue tooth headset with the application. sometimes i use it on my apple I-Phone 12 or on my Windows PC. My issue is in my rural location cell service is not so great, so the cell phone is also on the wifi to improve the signal via wifi.so i really can't get away from using the router for both devices. I have considered a cell signal booster but that uses the router as well.
4. is it connected with ethernet or over wireless?
The connection for my PC, which I run this all on is a direct connect only 10' away.
- tcrowJun 01, 2022Aspirant
Also, the house is serviced with a Fiber Optic connection.
- plemansJun 02, 2022Guru - Experienced User
So its the bluetooth headset that's having issues?
Does the same volue/connection issue happen if you're not using the bluetooth headset?
- tcrowJun 02, 2022Aspirant
Not so much, I think the issue has something to do with packet loss. Happens if you're on the cell and not using a headset. likes it over filtering connections to my network. all sorts of devices Ipad or laptop cell phone it just hangs up some times like it has never seen that device on the network. usually Ihave to reboot and we can have peace for a bit.