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Forum Discussion
MR80 MS80 backhaul dying, incredibly slow speeds on satellites
We have the MR80/MS80 Nighthawk Mesh system. Since purchasing we've seen issues where laptops or devices connected to a satellite will suddenly see plummeting speeds. Normally we get minimum 300+...
Usual basic boilerplate questions, what firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
Hi there. Firmware is V1.1.7.14_3.1.109 on the router and satellites. This wasn't a firmware available in the Check for Updates part of the configuration page, the Netgear tech had me go and pull this from the Netgear support site.
The Netgear is behind an Arris BGW210-700 from AT&T fiber. Both 2.4 and 5ghz wireless radios on the Arris are disabled. Yes this is also a router i.e. it has LAN ports on the back of it, its own wireless capability etc.