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Forum Discussion
Bryvsspy
Apr 16, 2024Tutor
MR80 no wifi connection
Hello, I purchased a MR80 + 2 satellites in July of 2021. Since then, I've had the unit replaced 2 times and my 3 unit stop working this past weekend. The units simply stopped allowing me to conn...
michaelkenward
Apr 16, 2024Guru - Experienced User
Bryvsspy wrote:
The cause of these problems is when the unit loses power. As soon as I get a power outage, on reboot the unit simply stops allowing me to connect. Initially I had the unit plugged into a surge protector but since purchased a UPS unit to prevent power loss to the unit and my ISP modem. Unfortunately on this last power outage the battery ran out.
The problem with networks is that they consist of a bunch of boxes that have to talk to one another when they start up. This all has to happen in the right order.
A satellite can get confused if it tries to connect to a router that is still looking for a network connection.
It all begins with the modem that connects your MR80 to the Internet. If this has a problem connecting, then you can see a domino chain of "dead" devices.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
Give this a whirl the next time it happens. Or, if you are brave, try it as an experiment when you are around and can see what happens.
I hard reset the MR80 several times and never was I able to reconnect to the wifi. I've tried different outlets, rebooted my modem, nothing ever works. I can't even log into the router when hardwired into it.
You should not need to reset the router. If anything that can exacerbate the problem. It wipes out your settings and you'll have to set it up again from scratch. It can also confuse the satellites as they try to connect to the router.
One thing to do to lessen the burden on that front is to save the router's settings so that you can restore them if things go wrong on future.