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Forum Discussion
StrixKuriboh
Sep 30, 2023Aspirant
MR80: Satellites become unusable after time while main router is fine?
I am trying to solve an issue with the MR80 that's being used in a roughly 2200 square foot home. The main router is located next to the modem in the basement of the house. Satellite 1 is located in ...
- May 06, 2024
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
StrixKuriboh wrote:
I completely forgot about this but your suggestion did end up being the solution. Removing one satellite has made the entire system much more stable. The current setup is the main router in the basement and one satellite on the other far end of the houses first floor. Everything seems to work without a hitch and I have had it running this way for months now. Thank you.
FURRYe38
Sep 30, 2023Guru - Experienced User
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between MR📡 and MS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 🛰
For that size of home, you might reduce the MS deployed count by one and see if problem still happens.
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
Also might update FW as well:
- StrixKuribohSep 30, 2023AspirantWill try updating the firmware. For the distance between satellites and router. Main router is definitley 30 ft away from the satellite in the living room. Its on the complete other side of the house. For the bedroom satellite its a maybe. It goes up theough two floors and sits in a similar position. I assumed building materials would lower the range a bit but now Im not so sure.
- FURRYe38Oct 04, 2023Guru - Experienced User
Any progress on this?
StrixKuriboh wrote:
Will try updating the firmware. For the distance between satellites and router. Main router is definitley 30 ft away from the satellite in the living room. Its on the complete other side of the house. For the bedroom satellite its a maybe. It goes up theough two floors and sits in a similar position. I assumed building materials would lower the range a bit but now Im not so sure.- StrixKuribohOct 04, 2023AspirantUpdating the firmware didn't seem to have much of an effect. Im going to try disableing one of the satellites as suggested in a different reply.